Portfolio: Content Design & UX Writing
Updated: 2 hours ago
Selected work across AI, enterprise UX, content systems, and product writing.
I love projects where there’s something interesting to figure out. Sometimes that means spending way too long getting a single button exactly right. Other times, it means helping shape an entire product experience. Thanks for taking a look at my work.
Selected Content Design Projects
Scaling content design expertise with AI
What I did: Turned content-design expertise into an AI-powered agent that gave Microsoft product teams on-demand UX writing guidance grounded in established standards.
Role: Lead content designer
Impact: 75% less time per request, 60% more requests supported
Creating a voice and content system for Viva Goals
What I did: Established the voice, terminology, and UX writing standards for Microsoft Viva Goals, creating guidance that helped teams build a more consistent product experience.
Role: Lead content designer
Impact: A shared source of truth for faster, more confident content decisions.
Making AI analytics clear and actionable
What I did: Led content design for Microsoft Copilot Dashboard, helping enterprise customers understand AI adoption, usage, and return on investment.
Role: Lead content designer
Impact: Supported 8 releases in under 5 months across an evolving AI analytics experience.
Making complex enterprise data workflows clear
What I did: Simplified complex admin workflows for MODIS (Microsoft Organizational Data Ingestion System), enabling secure data imports from SAP, Workday, and Oracle into M365.
Role: Lead content designer
Impact: Completed 251 content design requests, improving clarity across workflows
Creating educational content that drives adoption
What I did: Created and contributed to educational playbooks, guides, and resources that helped organizations understand, implement, and adopt OKRs.
Role: Content strategist, writer, and editor
Impact: Built a library of educational resources supporting customer training and adoption
